Your Privacy Matters at Lifting.com
At Bishop Lifting, we value the trust you place in us. Whether you are requesting a quote, placing an order, creating an account, registering for training, or simply browsing our website, we are committed to handling your personal information responsibly.
This Privacy Notice explains what information Bishop Lifting Products, Inc. ("Bishop Lifting," "we," "our," or "us") collects, how we use it, when we disclose it, and the choices available to you.
Effective Date: July 21, 2026
Information We Collect
The information we collect depends on how you interact with Lifting.com and our team.
Information you provide may include:
- Your name, company name, and job title
- Email address and phone number
- Billing and shipping addresses
- Account login information and preferences
- Quote requests, purchase orders, and order information
- Training registrations and service requests
- Tax-exemption certificates and related business documents
- Messages, reviews, questions, and other communications sent to our team
Information collected automatically may include:
- IP address
- Browser, operating system, and device information
- Pages, products, and content viewed
- Search terms and referring pages
- Cookie identifiers and general website usage information
- Approximate location derived from an IP address
We may also receive information from our affiliated companies, service providers, shipping carriers, payment providers, marketing partners, publicly available sources, and companies you authorize to provide information to us.
Payment Information
Payments are securely processed by our payment service providers. Bishop Lifting does not store complete payment card numbers on its website servers.
How We Use Your Information
We may use personal information to:
- Prepare quotes and process, fulfill, and deliver orders
- Create and manage customer and company accounts
- Process payments, purchase orders, refunds, and tax exemptions
- Provide customer service, training, rentals, and other requested services
- Communicate with you about quotes, orders, products, services, and account activity
- Personalize and improve Lifting.com and the customer experience
- Measure website performance and understand how customers use our website
- Maintain security and detect, investigate, or prevent fraud
- Maintain required business, accounting, tax, warranty, safety, and transaction records
- Comply with legal obligations and protect our legal rights
- Send marketing communications when permitted by law or when you have chosen to receive them
How We Disclose Information
We do not sell personal information for monetary compensation.
We may disclose personal information to companies that help us operate our business and provide requested products or services. These may include:
- Payment processors and financial service providers
- Shipping carriers, freight providers, and fulfillment partners
- Ecommerce, hosting, software, and information technology providers
- Analytics, advertising, and marketing service providers
- Customer service, communications, and fraud-prevention providers
- Manufacturers, suppliers, affiliates, and business partners involved in fulfilling a request or order
- Professional advisers, auditors, insurers, regulators, and government authorities
We may also disclose information when reasonably necessary to comply with applicable law, respond to legal process, investigate fraud or security incidents, protect the rights and safety of Bishop Lifting or others, or complete a merger, acquisition, financing, reorganization, or sale of business assets.
Cookies & Website Analytics
Lifting.com uses cookies and similar technologies to remember your preferences, maintain your shopping cart, support account functionality, understand how visitors use our website, improve website performance, and measure the effectiveness of our marketing.
Some analytics or advertising technologies may involve disclosures that are considered "sharing" for cross-context behavioral advertising under California law. Where applicable, you may manage these technologies through the cookie preference tools available on Lifting.com.
You may also control certain cookies through your browser settings. Disabling essential cookies may prevent some website features from functioning properly.
Our Commitment to Responsible Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Notice or as required or permitted by law. Because Bishop Lifting supplies industrial products used in commercial and safety-critical applications, certain records—including completed orders, invoices, shipping records, certifications, warranty information, accounting and tax records, product traceability information, and related communications—may need to be retained for legal, regulatory, operational, safety, and audit purposes. A request to delete personal information therefore may not result in the deletion of every record. When information is no longer required, we may delete or anonymize it where practical.
Data Security
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Lifting.com uses encrypted HTTPS connections, and payment transactions are handled through payment providers that maintain applicable payment-card security standards.
No website, system, or method of electronic transmission can be guaranteed to be completely secure. You are responsible for protecting your account credentials and should notify us if you believe your account has been accessed without authorization.
Marketing Communications
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in those messages. Even after unsubscribing from marketing, we may continue to send non-promotional communications concerning your account, quotes, orders, transactions, or other services you requested.
SMS consent and phone numbers collected for text messaging will not be sold or shared with third parties or affiliates for their own marketing purposes.
Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information. These may include the right to request access to, correction of, or deletion of personal information and the right to opt out of certain uses or disclosures.
Privacy rights are subject to applicable legal limitations and exceptions. We may need to verify your identity before completing a request. We will use information provided in connection with a privacy request only to review, verify, and respond to that request.
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended ("CCPA"). Subject to applicable law, these rights may include:
- Right to know: You may request information about the personal information we have collected, used, disclosed, sold, or shared.
- Right to access: You may request access to specific pieces of personal information we maintain about you.
- Right to correct: You may request correction of inaccurate personal information.
- Right to delete: You may request deletion of personal information we collected from you, subject to applicable exceptions.
- Right to opt out: You may opt out of the sale or sharing of personal information, where applicable.
- Right to limit: You may have the right to limit certain uses or disclosures of sensitive personal information, where applicable.
- Right to non-discrimination: We will not unlawfully discriminate against you for exercising your privacy rights.
Categories of Personal Information
During the preceding 12 months, we may have collected the following categories of personal information, depending on how a person interacted with us:
- Identifiers, such as name, postal address, email address, telephone number, account identifiers, and IP address
- Customer-record information, such as contact, billing, shipping, and account information
- Commercial information, such as products purchased or considered, quote history, purchase history, and transaction records
- Internet or electronic activity, such as browsing activity, website interactions, device information, and cookie identifiers
- Professional or employment-related information, such as company name and job title
- Approximate location information derived from an IP address
- Audio, electronic, or similar information, such as customer service communications
- Inferences created from website activity or purchasing behavior, such as likely product interests
- Sensitive personal information, such as account login credentials or financial information used to process a transaction
We collect these categories from you, your devices, our affiliated companies, service providers, business partners, and other sources described in this Privacy Notice. We use and disclose them for the business purposes described above.
We use sensitive personal information only as reasonably necessary to provide requested products and services, process transactions, maintain account and website security, prevent fraud, and comply with applicable law. We do not use sensitive personal information to infer characteristics about individuals.
Sale or Sharing of Personal Information
Bishop Lifting does not sell personal information for monetary compensation. Certain uses of analytics or advertising technologies, however, may be considered "sharing" under California law. Where applicable, you may opt out through the cookie preference tools available on Lifting.com.
Submitting a California Privacy Request
To request access, correction, or deletion of personal information, or to ask a question about your California privacy rights, you may:
- Call Bishop Lifting at (713) 512-1700
- Submit a request through our Contact Us form
Please identify your request as a "California Privacy Request" and provide enough information for us to locate the relevant records and verify your identity. You may use an authorized agent to submit a request where permitted by law. We may request proof that the agent is authorized to act on your behalf.
We may retain personal information when permitted or required by law, including when necessary to complete a transaction, provide a requested product or service, administer a warranty or product recall, maintain security, comply with legal and tax obligations, preserve product or transaction records, prevent fraud, or establish, exercise, or defend legal claims.
Children's Privacy
Lifting.com is intended for business and commercial use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Websites
Lifting.com may contain links to websites operated by other companies. Bishop Lifting is not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy notices before providing personal information.
Changes to This Privacy Notice
We may update this Privacy Notice to reflect changes to our business, technology, data practices, or legal obligations. Updates will be posted on this page with a revised Effective Date. We recommend reviewing this notice periodically.
Questions or Privacy Requests
For questions about this Privacy Notice or to submit a privacy request, please contact us by phone or through our online contact form.
Bishop Lifting Headquarters
2301 Commerce St #110
Houston, TX 77002
Phone: (713) 512-1700
Online: Contact Us